Synetic Inc.

Careers Hardware Technical Support Analyst

Hardware Technical Support Analyst

(Full-Time Intermediate Staff Level-2 Technical):

This is an opening for an individual who is willing and eager to expand his/her advanced data storage hardware technologies with specialized applications such as; RAID Data Storage, DAS, NAS, SAN and iSCSI.

This is a full-time position offer minimum 37.5hrs a week with 3-5 occasionally on the weekends.

* Note: Please do not apply for this position if your main expertise are in the area of programming, networking, computer security and any non-hardware related IT field. We encourage only those with good knowledge and working experience with hardware and operating systems to apply.

This position requires the individual to have the following qualities, skills and background:

  • Have realistic, practical experience, as well as scientific/academic knowledge of computer hardware especially data storage devices, high-end servers and their applications.
  • Willing to face new challenges on daily basis in dealing with top level IT professionals from different organizations, government, mid-size and large corporations.
  • Patient enough to grow with the company over time and learn many aspects of day-to-day operations at Synetic, as well as to be multi-tasking and flexible in doing any job, any time and any day.
  • Have good PR (Public Relation) skills, be a good communicator, feel comfortable on the phone to deal with technical support issues and in writing technical and business correspondence.
  • Have an excellent analytical and diagnostic abilities with systematic and logical approach to trouble-shooting.
  • Can take educated initiative, be self-disciplined and enthusiastic about the hardware engineering, networking and data storage related technology.
  • Have skills in multiple OS (Windows and Windows Server, Linux, Solaris is an asset), Desktop Publishing Software Applications such as; Microsoft Office Suite, etc.
  • Have a post-secondary education related to the IT field or Electronics. Preference is given to applicants with formal certificate or diploma.
  • Valid driver licence and eligible for Canadian Passport

If you see the above qualities in yourself, are willing to take the first step towards a challenging career and prove your abilities, we would like to hear from you.

Please submit your resume with your salary or hourly wage expectation. Due to Synetic's effort to reduce paper waste, we only accept resumes that are sent by email to No fax or mailed envelops.


Synetic Inc. 101B - 920 Hillside Ave., Victoria, British Columbia Canada V8T 1Z8

Tel: 250.475.3001 ∙ Fax: 250.475.3002 ∙ Email: